Refund policy

Payment

CleverscriptAPI fees must be paid monthly. In such case only credit card or Paypal transfer will be accepted for payment. Existor payment terms for enterprise solutions are available upon request for enterprise pricing.

Credit Card Failures

In the event a credit card charge is denied, a notice will be sent to the billing contact via email. If the credit card continues to fail and alternate payment is not obtained, the account may be suspended.

Refund Policy

If the Cleverscript website or the API are globally unavailable for over 24 consecutive hours in a calendar month, customers can request a pro-rata extension of their subscription. Requests should be made within a week of the outage. Otherwise, subscription payments are not refundable.

Cancellation Policy

Customers may cancel the service at any time, and will not have to pay for future months. Account cancellation must be performed by sending an email to info@existor.com specifying their Company name, user name, and telephone number.